FAQs

What's in the Starter Stack?

An instant-read meat thermometer, heat-resistant gloves, a 12" pellet smoke tube and meat shredder claws. Everything you need for your next cook.

Does it ship in one box?

Not yet. Items ship from our suppliers and may arrive in separate packages, each with its own tracking. Want it to look like a gift? We'll email you a printable gift card to put with it.

Will it work with my grill?

Yes. The gear works with pellet smokers, offset smokers, kamado grills, kettle grills and gas grills. The smoke tube adds smoke flavor to grills that don't make much on their own.

How does the instant-read thermometer work?

Flip out the probe, insert it into the thickest part of the meat, and read the temperature in 5–7 seconds. Fold it back up when you're done. It runs on 1 AAA battery (not included).

What are the shredder claws for?

Pulling pork, chicken and brisket in seconds. Grab the meat with one claw and shred with the other.

Is this a good gift?

It's what we built the store around. Find more ideas in Gifts for the Grill Guy.

How long does shipping take?

Shipping is free on US orders. Most orders arrive in 5–10 business days, and you'll get tracking by email as soon as your order ships. Order by December 10 for Christmas. See our Shipping Policy.

Can I return something?

Yes, within 30 days. See our Return Policy for details.

Where's my order?

Use the tracking link in your shipping email or visit Track Order. Still stuck? Contact us and we'll sort it out.